TRAVEL COUNSELOR WITH FRENCH LANGUAGE AND AMADEUS-BARCELONA- MUY URGENTE-REF.1779-
This position is part of an international team providing service to French based customer for American Express Business Travel across the EMEA region with extraordinary customer experiences. The individual in this position goes beyond the traditional travel booking of air/rail, hotel and car to provide specialised and personalised consulting. As part of a development plan, there could be the possibility of working on additional short-term projects for each market If you want a new challenge, in a multicultural, dynamic and young enviroment within a Multinational Company this is your place. Amex is currenly looking for talented people who want to join the international team in Barcelona. Responsabilities: -Booking of air/rail/ferry, hotel, car and other services related to a business trip including the understanding of Farenotes and doing rebookings. -Providing proactive consulting to ensure that the best - logical- price suitable for the trip, traveller and corporation has been obtained. -Creating a compelling experience within each customer contact that produces a highly satisfied customer and ensures single contact resolution. -Ensuring customers- needs and special contracts/deals between clients & suppliers. Acting according to American Express processes, i.e. offering our preferred suppliers. -Assistance around travel: Visa, clearance of invoices, refunds/cancellations. -Taking care of quality & feedback. -Observing standards/guidelines. -Ability to work in a goal oriented service environment (both sales & service goals).
- French language - excellent both oral and written
- Amadeus GDS knowledge.
Se realizará prueba de Amadeus La oferta salarial se confirmará tras entrevistas con el cliente
Salario bruto anual: 21.000,00€
Tipo de contrato: Indefinido
Jornada laboral: Completa
Experiencia en el puesto: 2
Fecha fin: 21/11/2017
Personas a cargo: 0
Duración del contrato: Indefinido
Interested send cvs in Spanish and French to: email@example.com ref.1779
Only the pre-selected applications will be answered.
* The information received will be treated in accordance with Law 15/1999, of DeAceptarcember 13, on the Protection of Personal Data.